Privacy Policy

Magic Beans Design & Marketing respects your privacy and is committed to protecting your personal information at all times in accordance to the law. We make sure that our customers, enquirers and visitors also have the full access and protection which the Data Protection Act 2018 (DPA) and the new General Data Protection Regulation (GDPR) allows.

In compliance with the GDPR legislation, we have conducted a full audit of our working practices. This is ongoing, and our statement will be updated regularly into the future.
 

This website (www.magicbeansservices.co.uk) and references herein to ‘website’ are to the ‘Controller’, and references to ‘we’, ‘us’ or ‘our’ etc, are to the ‘Processor’ Trading as Magic Beans Design and Marketing of 37 Collins Avenue, Stamford, Lincolnshire, PE9 1FH.

What we need

The Controller has numerous contact forms on various pages of this website, which collects the personal data that you may provide to us in making an enquiry, this can include; name, postcode, telephone number, e-mail and personal comments etc.

Why we need it

Any personal data sent via the contact forms of this website, is used by the Processor to respond in relation to your enquiry.

What we do with it

The data which you provide to this Controller is delivered to the website owner, and is archived or relayed to the Processor by our service providers:

1. www.theimagefile.com - This service provider processes parts of our website shopping cart facility and enquiry form submittions. The Imagefile's data archive exists primarily in Ireland with backups in the United States.
2. www.google.com/gmail/about/ - This service provider manages and archives our emails (including form data). Gmail (Google) data centres exist all over the world, please visit their website for more information www.google.com/about/datacenters/ inside/locations/

How long we keep it

The submitted information you supply to the Processer through the Controller, will be deleted immediately if unrequired.

In the case where it is required:

In relation to an enquiry
The Processor will keep your initial submitted data for approximately 1 month as an enquiry is handled. Your information can be deleted or anonymised at your request by messaging us from the contact details of this website.

In relation to a product purchase and/or supply of our Services to you
The Processor will store your data for a number of years as required by tax law. Some aspects of your data can be deleted or anonymised at your request, to the extent allowable by the GDPR. Where we have provided a Service, a working relationship can be deemed established, and your information may be kept longer as we manage our relationship. This will include communications to provide you with our Services and may include other important information i.e memos and marketing communications etc thereafter. You may also opt out or unsubscribe from memos and marketing communications at any time by messaging us from the contact details of this website.

We do not share any of your information with other companies or persons outside our business.

What are your rights?

If you wish to review the details we hold on you or believe the information we have is incorrect, you may request to review this. You can also request that the information be anonymised or deleted at any time, by contacting our Data Protection Officer (DPO) who will assist you.

If you wish to raise a complaint on how we have handled your personal data, you can contact our DPO who can be reached from the contact details of this website.

If you are unsatisfied with our response or believe we are not processing your personal data in accordance with the law, you can submit your complaint to the Information Commissioner's Office (ICO) at www.ico.org.uk .

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to "remember" you and your preferences, either for a single session or for repeat visits. They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in.

Cookies on this website

This website uses cookies for a variety of different purposes. These include those that are "strictly necessary" for technical reasons; those that enable a personalized experience for visitors and registered users; and those that interact with selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action, such as clicking a "like" button. Below is a description of cookies that are in use.

Controlling cookies

Visitors may wish to restrict the use of cookies, or completely prevent them from being set. Most browsers provide for ways to control cookie behaviour such as the length of time they are stored - either through built-in functionality or by utilizing third party plugins.

To find out more on how to manage and delete cookies, visit www.aboutcookies.org . For more details on advertising cookies, and how to manage them, visit www.youronlinechoices.eu (EU based) or www.aboutads.info (US based).

It's important to note that restricting or disabling the use of cookies can limit the functionality of sites, or prevent them from working correctly at all.

Third Party/Embedded Content

This website may make use of different third party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from YouTube and Vimeo, or tracking services such as Google Analytics. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.

Web beacons and other tracking technologies

Both websites and HTML e-mails may also contain other tracking technologies such as "web beacons". These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, the web beacons may still load, but their functionality will be restricted.

Website security

This website uses basic SSL (Secure Sockets Layer) security, up to 256-bit encryption, which secures a level of communication between the server and a web browser. You can observe this as a green padlock in the website address bar at the top of your web browser. This shows that any information sent between your browser and a web page is encrypted.

Links to other websites

The Controller contains links to other websites of interest. Links to other websites are known as "outbound links". Once you have click one of these links, you should note, that we do not have any control over the proceeding website and cannot be responsible for your protection and privacy thereafter. We attempt to add this symbol next to all of our outbound links for your convience.